Specifies the number of days to retain data in the discard tables and audit and history tables. For earlier releases, Genesys strongly recommends that you configure days-to-keep-active-facts to be smaller than days-to-keep-gim-facts.Ĭhanges Take Effect: At the next run of Job_MaintainGIM Starting with release 8.1.2, Genesys Info Mart requires days-to-keep-active-facts to be smaller than days-to-keep-gim-facts. If days-to-keep-active-facts is greater than or equal to days-to-keep-gidb-facts but smaller than days-to-keep-gim-facts, Genesys Info Mart terminates the interaction artificially when the days-to-keep-active-facts interval expires, then purges the terminated interaction from GIDB in the next run of the maintenance job and from the dimensional model when the days-to-keep-gim-facts interval expires.If days-to-keep-active-facts is smaller than days-to-keep-gidb-facts, Genesys Info Mart terminates the interaction artificially when the days-to-keep-active-facts interval expires, then subsequently purges the terminated interaction from GIDB when the days-to-keep-gidb-facts interval expires and from the dimensional model when the days-to-keep-gim-facts interval expires.In releases earlier than 8.5.015.19, the relationship of days-to-keep-active-facts to days-to-keep-gidb-facts affects the purge threshold for multimedia fact data in GIDB. Starting with release 8.5.015.19, this option plays no role in determining purge thresholds. Genesys Info Mart generates log message 55-20123 when it terminates an interaction artificially.
Any activity that is related to this interaction that occurs after termination is discarded. If an interaction is still active when the days-to-keep-active-facts period expires, the transformation job terminates the interaction artificially in fact tables. This functionality is intended primarily to prevent problems in deployments that include aggregation-for example, when updates to long-living multimedia interactions trigger unnecessary re-aggregation, which results in overflow errors. For the benefit of Genesys Info Mart 8.1.0 customers, Appendix E in the Genesys Info Mart 8.1 Deployment Guide provides information about purge behavior in previous 8.x releases.Īrtificial Termination of Long-Living Interactions The following description applies to behavior starting with release 8.1.1. Starting with release 8.1.1, specifies the maximum number of days to retain active multimedia interactions in GIDB and the dimensional model, including certain Staging tables, after which the interactions become eligible for artificial termination. Modified: 8.5.015.19 (plays no role in determining purge thresholds) 8.1.2 (dependencies introduced) 8.1.1 (behavior and default value changed)
Use this configuration section to set general options.Ĭhanges Take Effect: At the next run of Job_TransformGIM or Job_MaintainGIMĭependencies: None in releases 8.1.0 and 8.1.1 starting with release 8.1.2, days-to-keep-gim-facts max-thread-duration-after-inactive-in-days.max-camp-group-session-duration-in-hours.Multimedia Connector for Skype for Business.
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